Private Domain Systems: Subpoena and Legal Process Policy

Effective date: January 1, 2025

---

1. Statement of policy

Private Domain Systems’ policy prohibits the release of account information without express permission from the account holder, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served. We comply with the Stored Communications Act, 18 U.S.C. §§ 2701–2712.

2. Service of process

We accept service by mail or by personal service only. Electronic service is not accepted unless required by law or agreed in writing.

Mailing address:

Private Domain Systems
Subpoena Compliance
1109 1st Ave., Suite 212
Seattle, WA 98101

3. Scope limits under federal law

We do not produce the content of electronic communications, except as permitted by law with proper legal process. We do not retain deleted or sent email beyond normal operations. We may provide basic subscriber information and available logs where allowed by applicable law and where properly requested.

4. Civil legal process

For civil subpoenas and court orders:

1. Send a valid subpoena or order to the address in Section 2.
2. We may request a copy of the operative pleading and supporting documentation that shows how Private Domain Systems relates to the litigation and the subpoena.
3. Notice: upon receipt of a valid civil subpoena, we will notify the account holder when permitted by law. In most instances, we delay production up to ten business days after notice to allow a motion to quash unless a court orders otherwise. Determinations are made by counsel on a case by case basis.
4. Narrowing: we may confer to narrow overbroad or unduly burdensome requests to reasonably available data. Payment: compliance work begins after scope confirmation and payment of any required deposit.

5. Criminal legal process

For requests from law enforcement in connection with a criminal matter:

1. Send a valid subpoena, court order, or warrant to the address in Section 2.
2. We may request documentation describing the investigation and how Private Domain Systems is connected to the request, subject to lawful confidentiality limits.
3. Content of communications is not produced except as permitted by law with proper legal process.
4. Emergency disclosure requests must cite the specific legal authority and the facts supporting an emergency involving danger of death or serious physical injury.

6. Service levels

Acknowledgment: within three business days of valid service.

Estimated completion: within ten business days after payment and scope confirmation, subject to volume and legal constraints.

Rush handling: available on request; see fees.

7. Fees and payment

We recover reasonable costs of compliance from the requesting party unless law requires otherwise. We will issue an invoice. Payment is due within fifteen days. Work may pause for nonpayment. Late fee: 1.5 percent per month as allowed by law.

2025 rates:

• Intake and processing: 95 dollars per subpoena
• Minimum invoice per subpoena: 250 dollars
• Retainer for broad requests: 1,000 dollars deposit
• Analyst research and data retrieval: 195 dollars per hour
• Paralegal processing and review: 125 dollars per hour
• Records custodian declaration or affidavit: 195 dollars per hour
• Testimony or deposition time: 275 dollars per hour; two hour minimum; travel at cost
• Electronic exports: no per page fee
• Paper copies: 0.25 dollars per page black and white; 0.75 dollars per page color
• Media preparation: 25 dollars per USB or optical disc
• Certification of records: 75 dollars per certificate
• Notarization: 15 dollars per seal or state maximum
• Shipping: carrier’s actual cost plus 15 dollars handling
• Data extraction and processing: 150 dollars per GB
• Data preservation storage beyond thirty days: 25 dollars per GB per month
• Rush service under five business days requested by the requester: add fifty percent to hourly rates
• Weekend or holiday work when requested: two times hourly rates

8. Preservation

Upon receipt of valid legal process or a proper preservation request, we will take reasonable steps to preserve responsive information for ninety days, renewable on written request, subject to technical and legal limits. Preservation storage fees may apply after thirty days.

9. Authentication

Where required, we can provide a custodian certification. If live testimony is requested, standard testimony rates apply plus travel costs.

10. Privacy and security

We disclose only the specific data identified in valid legal process. We minimize production to what is reasonably necessary and legally required. We redact non responsive personal data when appropriate and lawful.

11. Contact for follow up

All correspondence must be in writing to the address in Section 2. Include your return mailing address, case caption, docket number, and a point of contact email for coordination. No phone communications are offered for subpoena processing.

12. Updates

We may update this policy from time to time. The version posted on our site at the time of service controls.

trates how Private Domain Systems is related to the pending litigation and the underlying subpoena.